For Reservations: +44 7741092478

Mon - Sun 12:00pm - 11:00pm

Zaffran-UK Privacy Policy

Last updated: August 2025

1. Introduction

At Zaffran-UK we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or dine with us. By using our services, you agree to the terms outlined below.

2. What Information We Collect

a) Personal Information You Provide Directly

  • Name, contact (email, phone), and booking details when you reserve via our site or apps (e.g., OpenTable or The Fork)
  • Optional dietary preferences, special occasion notes, or guest messages

b) Automatically Collected Data

  • Technical data such as IP address, browser, device, and time spent on site
  • Cookies and analytics data to improve site performance and user experience

3. How We Use Your Information

  • Processing reservations and managing bookings
  • Communicating booking confirmations, updates, or enquiries
  • Improving services and the website’s user experience
  • Sending promotional materials only if you’ve consented
  • Complying with legal or regulatory obligations

4. Sharing and Disclosure

  • Reservation service providers (OpenTable, The Fork) only as needed
  • Analytics or marketing tools to measure website usage
  • Legal authorities if required by law
  • Third-party service providers, strictly under confidentiality obligations

We do not sell, rent, or lease your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience by remembering preferences and understanding usage patterns. You may disable cookies via browser settings, but this may affect site functionality.

6. Data Retention

We retain personal data only as long as needed for the purposes outlined or to comply with legal requirements. Booking records may be retained for a reasonable time to facilitate smooth service.

7. Your Rights Under GDPR

  • Access, correct, update, or delete your data
  • Withdraw consent for marketing communications
  • Object or restrict processing under legitimate interests
  • Request a copy of your data in a usable format (data portability)

To exercise these rights, please contact us via details below. We may need to verify your identity before taking action. If you are dissatisfied, you can also lodge a complaint with the UK Information Commissioner’s Office (ICO).

8. Children’s Privacy

Zaffran-UK does not knowingly collect information from children under 13. If a parent or guardian believes this has occurred, please contact us immediately.

9. Links to Other Websites

Our website may link to external sites, including affiliates or reservation partners. We are not responsible for their content or privacy practices—please review their own privacy policies.

10. Policy Updates

We reserve the right to update this policy. Major changes will be communicated via our website or direct communication. Continued use of our services implies acceptance of changes.

11. Contact Us

For questions or requests regarding your data, reach out to us at: